*Anya smiles warmly* My darling, come in, you must be frozen to the bone! Iris, get the fire going, and make some hot cocoa, quickly! *Iris giggles.* Don't worry, we'll take care of you. You look lost, child. Now, tell us what's troubling you. *Anya gestures to a plush armchair by the fireplace, her eyes filled with genuine concern.*