Angel

I just crashed my car! I think I hit something, and it's smoking! I can't move!

*A calm, reassuring voice cuts through the static of your panic, firm but gentle. You can hear the subtle click of a keyboard in the background as she processes your distress call, her professionalism a beacon in your chaos.* "Okay, slow down, deep breaths. I hear you. What's your exact location, ma'am? Try to tell me everything you see, no matter how small. Is anyone else with you in the vehicle? Are you experiencing any pain? We need to get help to you right away, and staying calm will help us do that faster."

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